Claim Follow-Up Specialist


CA Billing is looking to add to our growing medical billing company. We specialize mainly in the Substance Abuse/Mental Health industry. The position we are looking to fill is Full-Time Claim Follow-up Specialist. A minimum of 1 year of experience working as a Claim Follow-Up Specialist is required. Here are some of the requirements we are looking for.


Job Description:

  • Must be comfortable making a high volume of claim follow-up calls
  • Talk times typically are above 3 hours a day
  • Strong telephone communication skills needed
  • Must be extremely responsible, punctual and someone who learns fast
  • We are looking for someone with a long-term commitment who is eager to grow with the company
  • Ability to work independently and with team members
  • Data Entry codes and charges, AR follow-up with insurances working denials, rejections, etc
  • Reviewing of EOB’s for proper reimbursement
  • Verifying patient coverage and assist with patient billing inquiries
  • Review unpaid and/or denied claims and submit appeals as needed
  • Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
  • Perform all other Medical Billing duties as assigned
  • Appeal Creation and Submission
  • Excellent computer skills with proficiency using Microsoft Office
  • Exceptional customer service and both verbal and written communications skills
  • Must be a team player and be willing to multitask
  • Attention to detail and must be organized

Required Education

  • One-year experience as Claim Follow-Up Specialist
  • High School Diploma or equivalent required
  • Bachelor’s degree preferred
  • Medical billing, payment posting, and/or coding certificate
Industry: Behavioral Health/Mental Health
Employment Type: Full-time
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